Privacy Policy

Effective Date: March 25, 2026

So You Know ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at soyouknow.ai and use our services.

By using So You Know, you agree to the collection and use of information in accordance with this policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

Email address — when you join our waitlist or create an account
Phone number — used to verify your identity and connect you with people in your circle
Name — to personalize your experience
Voice and video recordings — messages you choose to record and send through our platform
Usage data — how you interact with our app, including features used and time spent
Device information — device type, operating system, and browser type

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the So You Know platform
Deliver voice and video messages to your designated recipients
Send you weekly prompts and notifications you've opted into
Communicate with you about your account and our services
Ensure the security and integrity of our platform
Comply with legal obligations

We will never sell your personal information to third parties. We will never allow advertisers to target you based on the content of your messages.

3. Your Voice and Video Messages

So You Know is built on trust. The messages you record are deeply personal. We treat them with the highest level of care:

Your messages are encrypted in transit and at rest
Only your designated recipients can access messages sent to them
We do not listen to, watch, or analyze the content of your personal messages
You can delete your messages at any time from your account

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

Service providers — trusted third parties who help us operate our platform (such as cloud storage and messaging services), bound by confidentiality agreements
Legal requirements — if required by law or to protect the rights and safety of our users
Business transfers — in the event of a merger or acquisition, your information may be transferred as a business asset

5. Data Retention

We retain your personal information and messages for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at teamsoyouknow@gmail.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to correct inaccurate information
The right to request deletion of your data
The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at teamsoyouknow@gmail.com.

7. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though some features of our site may not function properly as a result.

8. Children's Privacy

So You Know is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at teamsoyouknow@gmail.com.

9. Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of So You Know after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

So You Know
Email: teamsoyouknow@gmail.com
Website: soyouknow.ai